Shipping & Returns

We aim to deliver your True7 products quickly and safely. Here’s everything you need to know about our shipping process.

1. Shipping Locations

We currently ship to all 50 U.S. states. International shipping is not available at this time.

2. Processing Time

Orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order is shipped.

3. Shipping Methods & Rates

We offer standard and expedited shipping via trusted carriers (USPS, UPS, or FedEx). Rates are calculated at checkout based on your location and selected speed.

4. Delivery Time

Standard: 3–7 business days
Expedited: 1–3 business days
Delivery times are estimates and may vary due to carrier delays or holidays.

5. Tracking Your Order

You’ll receive a tracking number via email once your order ships. You can track the delivery status using the carrier’s website.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at [email protected] within 3 days of delivery so we can assist you.

7. Questions?

Reach out to us via our Contact page or email if you have any concerns about your order.